Refunds shall only apply to tangible or physical purchases and shall not include coaching or downloadable digital products including courses. If you are not satisfied with a physical/tangible Product that you have purchased, you are eligible for a partial refund of amounts paid for that Product, provided that you email us at info@thisisconsciousliving.com no later than fourteen (14) days following the date of purchase, requesting a refund, stating the reason for your request.  If you receive a refund for a Product, you will have no further right to use that Product. We will have the sole discretion to determine whether you satisfy the eligibility criteria for a refund. For the avoidance of doubt, unless you are eligible to receive a refund, as provided herein, your obligation to continue to make all monthly payments with respect to an online program, a course or coaching shall remain in effect, notwithstanding the cancellation or termination of the applicable license for such Product.

 

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

 

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Rescheduling of Sessions

All sessions must be rescheduled or canceled at least 12 hours prior to appointment. 

 

At the scheduled appointment time, the Client agrees to join the Zoom call and begin the session. The Coach and client commit to start and finish each session on time. If the client is more than 10 minutes late for a coaching session, the Coach will assume the session is cancelled.

 

Cancellation

You may withdraw from coaching or an online program at any time. However, once you have joined and have logged in to the coaching/online program, you will not receive a refund for any reason

 

Once a course/coaching or any other online program is joined, lifetime access will be granted, however, a registrant may be removed from a course/online program at any time if the policies on this site have been abused or violated.